Outlook issue with solutions

http://www.outlook-tips.net/howto/prf.htm


http://www.comentum.com/email-troubleshooting.html



http://support.microsoft.com/kb/287070



http://www.datarecoveryi.com/-vp134.html



http://office.microsoft.com/en-us/outlook/HA010563001033.aspx

(www.marvswindowstips.com)



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Change Default folder when saving Attachments in Outlook Express

[Start] [Run] [Regedit]

Go to HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folder. Now double click the Personal string on the right hand side. Back everything out of the Value Data field and paste the path to your new Default location that you want to save your Attachments to. (The new folder should be made prior to doing this. Example: Old path %USERPROFILE%\My Documents New Path: C:\Downloads



How to Create a New Profile with an E-mail Account :-

1] On the Start menu, click Control Panel.

2] Click Switch to Classic View, and then click the Mail icon.

3] In the Mail Setup dialog box, click the Show Profiles button.

4] On the General tab, click to select the Prompt for a profile to be used check box.

5] Click Add.

6] In the Profile Name box, type a descriptive name for the new profile, and then click OK.

7] In the E-mail Accounts dialog box, click Add a new e-mail account, and then click Next.

8] Select the appropriate server type for your new e-mail account, and then click Next.

9] Fill in the appropriate information as prompted, and then click Next and Finish as needed.

10] Click OK.

NOTE: Outlook Address Book and Personal Folders (.pst) files are automatically added by default to each new profile, except in Microsoft Exchange Server. Personal Folders (.pst) files are not added by default in Exchange Server.



If you right-click the Microsoft Outlook icon on your desktop, and then click Properties, the Mail Setup dialog box opens, and you can add a new profile by following steps 3 through 8 in the previous section.



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How to Create a New Profile with Only a Personal Folders (.pst) File and Outlook Address Book :-



1] On the Start menu, click Control Panel.

2] Click Switch to Classic View and then click the Mail icon.

3] In the Mail Setup dialog box, click the Show Profiles button.

4] Click the General tab, and then click the Add button.

5] In the New Profile dialog box, type a descriptive name for the new profile in the Profile Name box, and then click OK.

6] In the E-mail Accounts dialog box, click to select View or change existing directories or address books in the Directory heading option, and then click Next.

7] Deliver new e-mail to the following location: Click New Outlook Data File...

8] Name the Personal Folder File, and then click OK.

9] Leave the default Personal Folder properties, click OK, click Finish, and then click OK.

10] Click OK when you receive the following prompt:

If you want to create a profile with no-email accounts, click OK. If you do not want to create a profile at all, click Cancel. The profile is now

added to the General tab of the Mail dialog box.

11] Click OK.



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How to Set Outlook to Prompt for a Profile :-



1] Click Start, point to Settings, and then click Control Panel.

2] Double-click the Mail icon.

3] On the General tab, click to select Prompt for a profile to be used under the When starting Outlook use this profile option.

4] Click OK.



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How to Start Outlook With a Specific Profile :-

1] Click Start, point to Settings, then click Control Panel.

2] Double-click the Mail icon.

3] On the General tab, click to select Always use this profile under the When starting Outlook use this profile option.

4] Click the drop-down arrow, and then click the profile that you want.

5] Click OK.

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If the Inbox Repair Tool was unable to repair the file, you will need to use a backup of your file.



How to Repair the .pst file :-

1] On the Start menu, click Run.

2] In the Open box, type

drive:\Program Files\Common Files\System\Mapi\LocaleID\scanpst.exe

where LocaleID is the locale identifier (LCID) for your installation of Microsoft Office. For example, the LCID for English (United States) is 1033. For a list of LCIDs, see Microsoft Office Help.

3] Click OK.

4] In the Enter the name of the file you want to scan box, type the path and file name given in the error message above.

Note You may not be able to use the Browse button to locate this file because it is located in a hidden folder.

5] To change the options for logging errors during the scan, click Options. If you choose Replace log or Append to log, the log file is saved to the same directory as the .pst file.

6] Click Start.

7] When the file scan is completed, select the Make a backup of scanned file before repairing check box.

8] Click Repair.



If the file is successfully repaired, you will see a Repair complete message.



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How to make a backup copy of a .pst file :-



1] Close any messaging programs such as Outlook, Microsoft Exchange, or Microsoft Windows Messaging.

2] Click Start, and then click Run. Copy and paste (or type) the following command in the Open box, and then press ENTER: control panel.

Control Panel opens.



Note If you see the Pick a category screen, click User Accounts, and then go to step 3.

3] Double-click the Mail icon.

4] Click Show Profiles.

5] Click the appropriate profile, and then click Properties.

6] Click Data Files.

7] Under Name, click the Personal Folders Service that you want to back up. By default, this service is called Personal Folders. However, it may be named something else.



Note If you have more than one Personal Folders Service in your profile, you must back up each set of .pst files separately.



If there are no entries called Personal Folders and you have not yet stored any information such as messages, contacts, or appointments in Outlook, you probably have not yet enabled the Personal Folders Service. Go to the "References" section for information about how to create a .pst file.



If you have no Personal Folders Services in your profile and you can store information such as messages, contacts, or appointments in Outlook, your information is probably being stored in a mailbox on an Exchange Server. Try using the instructions in the "How to back up .pst file data that is located on a Microsoft Exchange Server" section.

8] Click Settings, and then note the path and file name that appears.



Note Because the .pst file contains all data that is stored in the MAPI folders that Outlook uses, the file can be very large. To reduce the size of the .pst file, click Compact Now in the Settings window.

9] Close all the Properties windows.

10] Use Windows Explorer or My Computer to copy the file that you noted in step 8. You can copy the file to another location on the hard disk drive or to any kind of removable storage media, such as a floppy disk, a CD-ROM, a portable hard disk drive, a magnetic tape cassette, or any other storage device.