PC Tuneup

Step by step process to perform PC Tuneup
Solution:
Introduction Step 1
Create Restore pointWarning: Before we begin, lets create system restore point so that we can revert the changes (if required).
System Restore takes a 'snapshot' of critical system files and some program files and stores this information as restore points. You can use these restore points to return Windows XP to a previous state.
Click Start then All Programs, Accessories, System Tools and then Click System Restore.
Select Create a restore point from the options provided.
Type the description for the restore point (Name:Pre TuneUp_Today's Date) and then click Create.
Close the System Restore Window once restore point is created.
Step 2
Disk Cleanup
Run Disk Cleanup to remove unwanted files.
Clear all unwanted files.
Delete old restore points.
For more information, click System and Disk CleanerFor more information, click Registry Cleaner and FixerFor more information, click Startup Cleaner and Autorun Manager
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Update Antivirus and Anti Spyware Software
Help the customer to update any security Software present on the computer.
Important: iYogi recommends to schedule weekly anti spyware scan and monthy antivirus scan for the customer.
Configure Windows Firewall and Windows UpdatesTurn on Windows Updates
Click Start and then click Control Panel.
Click Security Center and Select Windows Update.
Turn on Windows Update. (Recommended)
Click on the link for more information on How to Configure Windows Firewall
System and Browser OptimizationRun Memory Optimizer, Registry Defragger and Optimizer, Privacy Protector
For more information, click Memory OptimizerFor more information, click Registry Defragger and OptimizerFor more information, click Privacy Protector

Schedule Task
Schedule Weekly Disk Cleanup
Follow the steps to run schedule Task:
Click Start, All Programs , Accessories, System Tools and then Click Scheduled Task.
Click Next on the Scheduled Task Wizard.
Select the program from the list and then click Next.
Type the name for the Task Selected and select when you want to perform the task.
Click Next.
Select the time and day to start the task and then click Next.
Once prompted for user name and password. Please specify user name and password.
Click Finish.


Schedule Task
Schedule Monthly Disk Defrag
Follow the steps to run schedule Task:
Click Start, All Programs , Accessories, System Tools and then Click Scheduled Task.
Click Next on the Scheduled Task Wizard.
Click the Browse button.
Select dfrg.msc from the following location 'C:\Windows\system32', click Open.
Type the name for the Task Selected and select when you want to perform the task.
Click Next.
Select the time and day (Monthly) and then click Next.
Once prompted for user name and password. Please specify user name and password.
Click Finish.


Create a final restore point
Click Start then All Programs, Accessories, System Tools and then Click System Restore.
Select Create a restore point from the options provided.
Type the description for the restore point (Optimized PC Restore) and then click Create.
Close the System Restore Window once restore point is created.


Defrag system from Safe Mode
Boot Computer in Safe Mode
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Disk Defragmenter.Windows XP Windows Vista
Select the drive and then click the Defragment button.
Note: Close the case as resolved as Defrag is in progress.

Educating the customer
Inform the customer that after the checking of the disk is complete; he/she should restart the computer in Normal Mode to get to the desktop.
Educated the customer to perform PC Tune-Up in future using SupportDock.
Note: Close the case as resolved as defrag is in progress.